AAIFF46 Asian American International Film Festival
DATES: July 26 – Aug 6, 2023

Please note that the in-person portion of our festival will take place from July 26-30 while the online portion will take place from July 31-Aug 6.

As in previous years post-pandemic, this year’s festival is a hybrid festival and will contain both in-person events and online screenings.

Some films will only be available for viewing at in-person screenings while other films will only be available online as VOD (video-on-demand). And some films are available both in-person and online.

Locations for in-person screenings will take place all across NYC, so please be mindful of the screening locations when purchasing your tickets!

AN IMPORTANT NOTE ON RUSH LINES

**In the case that a film is sold out, a rush line will form 45 minutes before the screening. At the start of the event, any remaining empty seats will be counted and re-sold to people waiting on the rush line. Passholders in the rush line will be granted priority into the screening before the rest of the seats are released to non-Pass holders waiting in the rush line.**

**For this reason, we highly encourage ticket holders to arrive to the screening venue 15-20 minutes prior to the screening. At the time of event start, ALL unclaimed seats will be released to be re-sold to those in the rush line. All latecomers (even if they hold tickets to the screening) will then have to wait in the rush line. No refunds will be issued if they are unable to enter the screening due to arriving after the screening start.**

Take a look below at more information on our ticketing this year.

Ticket Price Chart
Group Discounts
Purchasing Tickets
Passes and Packages
In-Person Events
Viewing Content
Accreditation
System Requirements
Technical Support

Ticket Price Chart

On-sale date for Gold Pass and Cine Pass: June 23, 2023
All other passes, packages, and tickets will be available for purchase starting July 6, 2023.

Group Discounts

Groups of 10+ can qualify for scaled group rate discount. This is a great option for schools, employee resource groups, alumni networks, large families looking for a way to stay connected, etc.

Information on group discounts to come soon!

Purchasing Tickets

How do I purchase tickets?
Each film or event will have a link to purchase your tickets. After your purchase, you will receive an email with a link to view the film. You may purchase anytime within the dates of our festival, but you have 48 hours from when you first press “play” to view the film. After that, the ticket expires. 

Some of our in-person and online events are free. Check for details on our website.

I don’t see an option to purchase or add tickets to my cart?
Please try refreshing the page with your web browser.

How do I reserve a ticket as a pass holder?
As a passholder, you no longer need to reserve tickets in advance. For our Gold Pass and Cine Pass holders from previous years, we’re changing the way we’re doing passes this year. We’ve put a limit on the number of passes in circulation for the festival and reserve a portion of the seats in a theater for passholders. Please arrive 15-20 minutes before the start of the screening/program to ensure that you get your seat. Seats that are not claimed by passholders at the start time of the program will be released to those waiting in line to purchase a ticket.

Can I purchase tickets for more than one film or event?
Yes! You can add several films or events to your cart and check out at one time.

I have a promo code. Where do I enter it?
Please enter your promo code at checkout.

How do I purchase tickets for a friend or as a gift?
Please complete the purchase as a separate transaction from your tickets. After the purchase, forward the confirmation email to the person you would like.

Can online films or events sell out?
Yes, in some cases, we have an admissions limit, just like for an in-person festival. We recommend purchasing tickets in advance before they’re sold out.

**In the case that a film is sold out, a rush line will form 45 minutes before the screening. At the start of the event, any remaining empty seats will be counted and re-sold to people waiting on the rush line. Passholders in the rush line will be granted priority into the screening before the rest of the seats are released to non-Pass holders waiting in the rush line.**

**For this reason, we highly encourage ticket holders to arrive to the screening venue 15-20 minutes prior to the screening. At the time of event start, ALL unclaimed seats will be released to be re-sold to those in the rush line. All latecomers (even if they hold tickets to the screening) will then have to wait in the rush line. No refunds will be issued if they are unable to enter the screening due to arriving after the screening start.**

As a passholder though, they get priority. There will be a call for passholders first before the seats are released to the rest of the folks waiting in the rush line.

Can I share the film link with a friend?
You may only view the film once per ticket and tickets may not be shared.

Can I view the film with my partner or family member who I live with?
Great question! Please consider buying a Household Ticket if you are planning to view the film with multiple persons. Normally in theaters, everyone would purchase their own individual ticket, but there is no way for us to stop you. The same would apply to online screenings. 

The money we receive from ticket sales not only goes towards producing the festival – it also goes towards supporting the filmmakers, artists, and businesses that help make the festival happen. 

Using My Gold/Cine Pass

We’ve made it easier for our Gold and Cine Pass holders to get their seats. Previously, you were required to reserve your tickets in advance. We have done that ahead of time by pre-allocating a portion of the theater’s seats to our passholders. Please make sure to arrive 15-20 minutes before the start of the program/film. Seats that are not claimed by passholders at the start time of the program will be released to those waiting in line to purchase a ticket.

Using a ticket package

I bought a 3-Pack/5-Pack. What do I do now?
Make sure you’re logged in to your Elevent account. Navigate to your Account page and you should see your package on the right-hand side, along with a button to fulfill the package. This will activate your package. Now when you browse our website and add films, you should see the ticket price is $0 as long as you have unused tickets left.

I’m trying to get a ticket to a film (not a livestream event) but it says that there are no showtimes or tickets available. What do I do?
Check your Elevent account to see if your 3-Pack/5-Pack is active. If so, then the event may be one of our pay-as-you-wish programs. If you purchase a ticket, you will use one of your multi-pack tickets. If you do not want to do this, please deactivate your 3-Pack or 5-Pack temporarily, or finish your multi-pack first.

In-Person Events

Where do in-person festival events take place?
This year, our in-person screenings will take place at a variety of venues across NYC. Please make sure you check the location of the screening before your purchase your ticket.

What in-person festival events are being held?
A link will be available soon to view our calendar/schedule for this Festival year.

How do I attend in-person festival events?
All events are by ticketed admission only. (Please see “Purchasing Tickets” above for more details). Once you receive your ticket, just show up! There will be attendants to check you in. Enjoy the event!

Viewing Content

When will I be able to view the films?
Films that are available for viewing with online tickets are considered VOD (video-on-demand) and as such should be viewable during the entire online portion of our festival (July 31-Aug 6) and should be available for viewing on July 31, unless otherwise noted on the film page.

If purchasing tickets during the online portion of the Festival (July 31-Aug 6, 2023), you will receive the access link immediately.

I can’t find my access email, what should I do?
Please check your spam and junk folders. Our event partner is Elevent. Search your mailbox for Asian CineVision or for the email address: donotreply@mail.goelevent.com.

I still can’t find the event access email?
We use Elevent as our event partner, so log into your order history page (https://www.goelevent.com/u/OrderHistory).

I don’t see the view button on my order history page, what do I do?
The view button will appear once the film is available to view. For most films, that is July 31, when the virtual portion of the festival begins.

Can I pause or stop the film while I am viewing the film?
You may watch the film anytime during the online portion of the Festival (July 31-Aug 6). Once you hit play, you will have 48 hours to finish watching the film.

If you do not finish the film within those 48 hours, you will need to purchase another ticket. Please note that some films may have additional restrictions. Please read the Film/Event page for any additional restrictions.

Can I watch films from outside the U.S.?
Most of our films will be available to watch in the USA and Canada. There are some films that can only be watched in the United States or the tri-state area (New York State, New Jersey, Connecticut.) If a film is geoblocked to a certain region or country, it will be detailed on the film page.

Will there still be Q&A’s and other live events?
Yes, there is a full schedule of live events including Q&As, panels, other special events. All of these will be live-streamed on our Twitch and Facebook, then available for viewing at your leisure on our YouTube channel.

How do I watch the Q&A for a film?
If there is a Q&A for the film, it will be on the film’s page listed under “Associated Events.” Q&As will be streamed live on Twitch and Facebook, and will be available for viewing after the event has passed.

Accreditation

How can I get industry or filmmaker accreditation?
Filmmakers in the film festival should have received an email with the artist accreditation form. For other forms of accreditation or any other questions, please reach out to guests@asiancinevision.org.

I am a member of the press, how do I get a press pass?
For more information, please view our press section here.

System Requirements

What are the system requirements?
You can view films on PCs running Windows 7, Windows 8.1 or Windows 10, and Macs running OSX 10.12 or later. You can also watch on Android devices using Chrome and on iPhones and iPads with Safari.

Can I watch films on my iPhone/iPad?
You can use Safari on iOS 11.2 or later.

Can I watch films on my Android phone or tablet?
You can use Chrome on Android 6.0 or later.

Technical Support

I tried buying a ticket, but when adding a ticket, my cart still shows as empty. What should I do?
Please check your browser and turn off private or incognito mode. Some features of the cart may not function properly if your browser is set to private. Your browser must accept cookies. Or alternatively, you can purchase tickets or packages directly on our Elevent page.

Who do I contact if I have an issue viewing the film or purchasing tickets?
You may contact: boxoffice@asiancinevision.org